For Hosts
Secure the stay
Get a commitment from your guest. They pay a deposit by card, and we will let you know immediately.
Protect against last minute cancellations
We have a simple and fair cancellation policy where you'll receive compensation if your guest cancels too close to the check-in date.
Cover unexpected costs
Sometimes life happens. Send us photos of any damage within 48 hours after check-out. We'll help resolve the situation with your guest.
For Hosts
Host with peace of mind
Secure the stay
Get a commitment from your guest. They pay a deposit by card, and we will let you know immediately.
Protect against last minute cancellations
We have a simple and fair cancellation policy where you'll receive compensation if your guest cancels too close to the check-in date.
Cover unexpected costs
Sometimes life happens. Send us photos of any damage within 48 hours after check-out. We'll help resolve the situation with your guest.
For Hosts
Secure the stay
Get a commitment from your guest. They pay a deposit by card, and we will let you know immediately.
Protect against last minute cancellations
We have a simple and fair cancellation policy where you'll receive compensation if your guest cancels too close to the check-in date.
Cover unexpected costs
Sometimes life happens. Send us photos of any damage within 48 hours after check-out. We'll help resolve the situation with your guest.
For Hosts
Host with peace of mind
Secure the stay
Get a commitment from your guest. They pay a deposit by card, and we will let you know immediately.
Protect against last minute cancellations
We have a simple and fair cancellation policy where you'll receive compensation if your guest cancels too close to the check-in date.
Cover unexpected costs
Sometimes life happens. Send us photos of any damage within 48 hours after check-out. We'll help resolve the situation with your guest.
For Guests
Pay only at arrival
No need to pay your host upfront. Leave a deposit with Ciao, and we will notify your host
Deposit by card
It's not always easy to pay someone when you're traveling to another country. You can pay your deposit by card.
Clear cancellation policy
Plans changed? No worries, if you cancel, we'll handle the refund based on the rules set when you booked. Everything is upfront and clear.
For Guests
Easy deposit management
Pay only at arrival
No need to pay your host upfront. Leave a deposit with Ciao, and we will notify your host
Deposit by card
It's not always easy to pay someone when you're traveling to another country. You can pay your deposit by card.
Clear cancellation policy
Plans changed? No worries, if you cancel, we'll handle the refund based on the rules set when you booked. Everything is upfront and clear.
For Guests
Pay only at arrival
No need to pay your host upfront. Leave a deposit with Ciao, and we will notify your host
Deposit by card
It's not always easy to pay someone when you're traveling to another country. You can pay your deposit by card.
Clear cancellation policy
Plans changed? No worries, if you cancel, we'll handle the refund based on the rules set when you booked. Everything is upfront and clear.
For Guests
Easy deposit management
Pay only at arrival
No need to pay your host upfront. Leave a deposit with Ciao, and we will notify your host
Deposit by card
It's not always easy to pay someone when you're traveling to another country. You can pay your deposit by card.
Clear cancellation policy
Plans changed? No worries, if you cancel, we'll handle the refund based on the rules set when you booked. Everything is upfront and clear.
How it works
1
HOST CREATES PAYMENT LINK AND SENDS TO GUEST
2
GUEST DEPOSITS MONEY WITH CIAO
3
GUEST PAYS HOST FOR STAY AT ARRIVAL
4
WE RETURN DEPOSIT TO GUEST AFTER STAY
YOUR QUESTIONS,
ANSWERED
For hosts, it protects against last-minute cancellations or damage to the property. For guests, it ensures you're booking with a real host and not getting scammed. We offer clear terms, reducing the risk of any disagreements.